“Communication is excellent, reports are clear, and they genuinely care about keeping the lifts reliable and safe.”
Planned maintenance · 24/7 cover · All London boroughs
Lift Maintenance London
Durant Lifts provides planned lift maintenance in London for residential blocks, offices and mixed-brand portfolios. Our contracts set out the servicing schedule, 24/7 breakdown arrangements and written reporting for each lift.
Free surveySafeContractor approvedCHAS Elite accreditedFully insured
Switching provider? Get a free contract review. Every contract includes the Durant OS client portal with live job status and compliance docs.
- SFG20 Maintenance schedules
- 24/7 Breakdown cover included
- Every visit Written report issued
Prefer WhatsApp? Message us 24/7.
Request a maintenance quote
Tell us about your lifts.
Tell us about your lifts and postcode. We will review the request, arrange a free site survey if needed, and send a clear maintenance quote.
- Free site survey and clear quote
- A named engineer, not a queue
- SafeContractor-approved, CHAS Elite accredited, fully insured
- Reports and compliance docs in your Durant OS portal
GoogleReviews
We will review your request and contact you to agree the next step. A free site survey can be arranged where needed.
Request London lift maintenance
Mixed-brand maintenance
Maintenance for lifts from different manufacturers.
Tell us the manufacturer, controller and type of each lift, from older equipment to newer installations. We confirm the technical scope, parts requirements and access arrangements during the review.
See the full list of lift brands we service.
From survey to schedule
How London lift maintenance runs with us.
Five stages, every time. Survey, schedule, planned visits, compliance checks, written reporting.
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Site survey
We assess each lift, its age, type and footfall, plus any known issues, on a free survey.
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Maintenance plan
We set an SFG20-based schedule and visit frequency, agreed with you in writing.
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Scheduled visits
A named engineer carries out planned servicing, adjustments and safety checks on every visit.
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Compliance checks
We align servicing with LOLER dates and flag any remedial work early, with a clear cost plan.
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Written report
Visit records, findings and recommendations are available through your Durant OS portal, giving the building team a clear record of work and next actions.
Who we support
London property teams that need lifts to stay compliant.
Maintenance for the buildings that cannot stop.
- Residential blocks and mixed-use sites
- Commercial buildings with high foot traffic
- Schools, healthcare and retail estates
- Facilities teams managing multiple lifts
Why Durant Lifts
A named team and a written maintenance scope.
No call-centre layer between you and the engineer.
- Independent, family-run business, no subcontracting
- SafeContractor-approved, CHAS Elite accredited and fully insured
- Named engineer for every visit
- Written visit reports through Durant OS
Project evidence
London maintenance, with project evidence
See the work behind two maintenance handovers, including the equipment and the customer's original problem.
Seven lifts at 80 George Street
In Richmond, Durant completed and commissioned five passenger lifts, a platform lift and a goods lift, then took on maintenance for all seven.
Rope replacement at Arthur Stanley House
Nine suspension ropes were replaced on a nine-stop passenger lift. The repair was completed before the customer's two-week deadline; Durant then took on maintenance of the building's lifts.
Lift maintenance for residential blocks, offices and portfolios
A maintenance proposal should reflect the building, its equipment and the people using it.
Residential blocks and managing agents
Agree planned visits, resident communication, breakdown arrangements and who approves extra work. Flag any lift that is the only accessible route to homes.
Offices and commercial buildings
Set out building inductions, access permits, delivery periods and suitable service windows for passenger and goods lifts.
Mixed-brand lift portfolios
Keep an asset register by building and lift ID. Confirm the make, controller, technical scope, reporting and repair approvals for each unit.
Compare maintenance companies on a clear written scope
The lift register and current service records give a new contractor a useful starting point.
Send us the building brief
- Site postcode, lift IDs, manufacturer, controller and lift type.
- Usage, access requirements and any passenger access concerns.
- Current contract, renewal and notice dates, and parts exclusions.
- Recent breakdown logs, examination reports and outstanding repairs.
Know what the proposal covers
Agree the visit frequency, breakdown arrangements, reporting, repair approvals and exclusions for the listed lifts. A replacement contract and any remedial work should be clear before the handover date is confirmed.
London borough maintenance coverage
Find service information for the building's area, or send one lift register for a multi-site portfolio.
Central and West London
North London
East London
South London
London lift maintenance questions
Scope, servicing and practical next steps for your building.
What does lift maintenance include?
The written scope sets out planned servicing visits, checks and adjustments, reporting, breakdown arrangements and exclusions. The equipment, usage and condition determine the proposal; parts and additional repairs should be identified separately where relevant.
Do you maintain residential and commercial lifts?
Yes. We provide maintenance for residential blocks, offices and mixed-use buildings, working with managing agents, freeholders and facilities teams. Tell us the lift type, make, usage and access requirements so we can confirm the scope.
Can you maintain a portfolio with different lift manufacturers?
We support mixed-brand portfolios. Identify each building and lift, including its manufacturer, controller and recent fault history, so technical coverage and reporting can be agreed for each unit.
How often should maintenance visits take place?
We agree a servicing schedule based on the equipment, its use, condition and manufacturer guidance. A statutory thorough examination is separate from routine servicing and does not replace a maintenance programme.
Can you take over from another maintenance provider?
We can review the lifts, existing contract and service records before proposing a handover. Share renewal and notice dates, examination reports, outstanding repairs and access arrangements so the start date and scope can be agreed.
How are emergency call-outs covered?
Our maintenance contracts include 24/7 call-out and passenger trappings arrangements. Your proposal sets out the cover, attendance terms, charges and exclusions that apply to the listed lifts.
Do you provide written visit reports?
Yes. Visit records set out work completed, findings and recommended next steps. Contract customers can access reporting and compliance documents through the Durant OS client portal.
Which areas of London do you cover?
We serve all London boroughs from our Chatham base, including central, north, south, east and west London. Choose a borough in the coverage directory or send the site postcode to confirm arrangements for your building.
Get London lifts on a maintenance plan
Tell us about your lifts. We will handle the rest.
Planned cover across London with 24/7 breakdown response. Reporting through your Durant OS portal.