LOLER inspections.
Clear answers.
LOLER examination coordination, documentation and remedial support for passenger and goods lifts across London, Kent and the South East.
Thorough examination is separate from routine maintenance. We help you plan the visit and any agreed remedial work.
Know when your lift is due.
For regular thorough examinations under LOLER, unless a competent person’s examination scheme specifies other intervals.
- 6 months
- Lifts that carry people, even occasionally.
- 12 months
- Goods-only lifts that do not carry people.
- Written scheme
- Intervals set by a competent person for the equipment.
Additional examinations may be needed after damage, major changes or other exceptional circumstances. Follow the examiner’s report and next due date. HSE guidance on examination intervals.
From first enquiry to a clear report.
A straightforward process, with practical support for the work that follows.
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Confirm the lift and due date
Tell us the lift type, location, current due date and any known concerns. Previous reports help us understand the scope.
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Arrange a competent examination
We agree site access and arrange the thorough examination. The examiner assesses the lift’s safety-critical equipment.
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Receive the written report
The competent person issues the examination report, recording the findings, any required action and the next examination date.
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Act on the findings
We help you plan remedial work or share the report with your maintenance provider. Follow any restrictions or deadlines stated by the examiner.
An objective view of your lift.
The right competence. The independence to report clearly.
A thorough examination looks at the lift’s safety-critical components and operating condition. The competent person determines the checks and any testing needed for that equipment.
We support managing agents, facilities teams and building owners with access planning, documentation and the next steps. We can work alongside your current maintenance provider.
Examination is separate from routine servicing. HSE advises that the examiner should not be the same person who performs routine maintenance.
Read HSE’s guidance for lift ownersWho examines the lift, and who handles repairs?
The competent person makes the examination findings and issues the report. They need sufficient independence to make an impartial judgement. HSE advises that the person assessing their own routine maintenance is not the appropriate examiner.
Durant helps coordinate access, existing records and any agreed remedial repairs. Confirm the examiner, scope and fee when arranging the visit. Read HSE's thorough-examination guidance for the source requirements.
Have these details ready
- Site postcode, lift identification and whether it carries people or goods only.
- The previous examination report and next due date.
- Any written examination scheme, outstanding defects and recent changes.
- Site contact, access arrangements and current maintenance provider.
Keep the examiner's report, the maintenance record and any repair completion record as separate documents.
Support for your lift and your site.
Explore the services and guidance that connect examination, maintenance and remedial work.
Your next examination, planned.
Talk to us about your lift, its next examination and the support your site needs.
Common questions.
Practical answers for lift owners and property teams.
What does LOLER stand for?
LOLER stands for the Lifting Operations and Lifting Equipment Regulations 1998. It sets duties for lifting equipment used at work.
How often are LOLER inspections required?
For regular examinations under LOLER, lifts carrying people are normally examined every 6 months and goods-only lifts every 12 months, unless a competent person’s examination scheme specifies other intervals. Additional examinations may be needed after exceptional circumstances.
Who can complete a LOLER report?
A competent person needs sufficient technical knowledge and practical experience of the equipment, with enough independence and impartiality to assess it objectively. They should not be the same person who performs its routine maintenance.
Do you provide defect classification and reports?
The competent person issues the examination report. We help coordinate the documentation and any agreed remedial work so duty holders can track the actions.
Which types of lifts do you inspect?
We support examination arrangements for passenger and goods lifts across residential, mixed-use and commercial sites. Confirm the lift type and use when enquiring.
Do you cover London and Kent?
Yes. We provide LOLER inspection support across London, Kent and the South East.
Can you coordinate with our maintenance provider?
Yes. We can share reports and coordinate the next steps with your existing maintenance provider.
Does a thorough examination replace servicing?
No. Maintenance keeps equipment in a safe condition; thorough examination identifies safety-critical defects and records the findings. Both have a role in managing a lift safely.