-67%
From 3.9 to 1.3 on average
Lift Maintenance Contracts London & Kent
PPM servicing, compliance checks, and 24/7 call-out cover with direct engineer contact.
Maintenance contracts built for managing agents, freeholders, and facilities teams across London, Kent and the South East.
- PPM and compliance coverage
- 24/7 call-out and trappings response
- Family run business, no subcontracting
- London, Kent and South East coverage
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Why regular lift maintenance matters
Lift maintenance is not just a tick-box exercise. Regular planned servicing helps keep passengers moving safely, reduces disruption for residents and building users, and gives property teams clearer control over faults, compliance, and future spend.
- Supports safer day-to-day lift operation and early identification of worn components.
- Reduces the likelihood of unexpected breakdowns, entrapments, and repeat call-outs.
- Creates clearer reporting for compliance planning, budgeting, and maintenance decisions.
- Helps extend equipment life by resolving minor issues before they turn into major repairs.
Proven maintenance outcomes for your portfolio
Built for managing agents and facilities teams who need fewer breakdowns, faster fixes, and clear service visibility across London and Kent.
96%
Across routine breakdown call-outs
46
Across London and Kent boroughs/districts
Data source: Durant OS service records and engineer reports.
Request a maintenance quote
Tell us about your building and lifts. We will propose the right maintenance plan.
Direct engineer attendance, clear reporting, and a focus on safe, reliable operation for commercial, passenger, and goods lifts.
What happens next
- We review lift type, usage levels, and compliance requirements.
- We confirm visit frequency and any critical risks.
- You receive a clear scope, pricing, and response cover.
Prefer email? Use the form and we will call you back.
Request a quote
Customised servicing
A clear maintenance plan tailored to your building, with every visit logged and shared.
A typical visit covers arrival checks, mechanical inspection, safety testing, and documented recommendations for lift and elevator maintenance in London.
Step 01
Arrival and handover
We check in with reception or building management, review known issues, and update the lift log.
Step 02
Door and cabin checks
Door gear, rubbers, alignment, and cabin panels are inspected to reduce repeat faults.
Step 03
Controls and machinery
Controls, lighting, motor, brakes, and cables are checked for safe, reliable operation.
Step 04
Safety and alarms
Alarm systems and safety circuits are tested, with compliance notes recorded.
Step 05
Reporting and recommendations
You receive a clear report with priorities, parts notes, and next steps.
Step 06
Contract scope
We align the schedule and scope to usage, balancing reliability with cost.
Contract options
Durant Essential
- Planned maintenance and safety checks
- Adjustments and minor fixes
- 24/7 call-out cover
- Trappings response
- Service log with compliance summary
Durant Plus
- Increased servicing for higher-usage sites
- Priority response times
- Trappings response
- Condition reporting with recommendations
- Recurring fault review by lead engineer
- Enhanced reporting and insights
Durant Premier
- Monthly visits and proactive care
- Priority response times
- Trappings response
- Enhanced reporting with lifecycle planning
- Preventative focus for critical sites
- Enhanced compliance tracking and reporting
Pricing depends on lift type, usage, and access. Request a quote for a clear proposal.
What you get with a Durant contract
Planned preventative maintenance (PPM), compliance checks, and reliable reporting to keep lifts safe.
- Planned preventative maintenance (PPM) visits
- 24/7 call-out and trappings response
- Family run business servicing with no subcontracting
- Clear reports and compliance notes after every visit
- Recommendations to reduce downtime and future spend
Who we support
Contracts for buildings that need a lift service company with dependable maintenance cover.
- Managing agents and property managers
- Freeholders and resident management companies
- Facilities and estates teams
- Commercial and mixed-use sites
Lift maintenance FAQ
Quick answers for maintenance contracts, PPM coverage, and reporting.
What is included in a maintenance contract?
Planned preventative maintenance, compliance checks, minor adjustments, clear reporting, plus 24/7 call-out and trappings response.
Is trappings response included?
Yes. Trappings response is included as part of the maintenance cover.
Do higher tiers include enhanced reporting?
Yes. Durant Plus and Durant Premier include enhanced reporting and compliance tracking.
Can you take over from another provider?
Yes. We review the current log, lift type, and compliance requirements, then agree a handover plan and visit schedule.
How often are maintenance visits scheduled?
Visit frequency is set to suit lift usage, risk, and compliance requirements. We confirm a schedule during onboarding.
Do you provide reports after each visit?
Yes. We provide clear reports with actions taken, compliance notes, and priorities for future work.
Related services
Build the right cover for compliance, faults, and emergency response.
- Lift repairs for breakdown response and safe reinstatement.
- Lift faults guide for diagnostics and recurring issues.
- Emergency call-outs for critical faults and trappings.
- LOLER inspections for independent compliance reporting.
- Surveys and modernisations for targeted upgrades.