Service visits
TrackedDurant OS · Client Portal
Your whole estate, on one screen.
Your maintenance records, visit history and job updates, available in your customer portal.
- Every LOLER certificate, in date order, downloadable as a PDF pack.
- Visit tracking and job updates, with the latest status kept in one place.
- Itemised job history per lift with parts, photos, reports, and recommendations.
- Multi-site access for facilities teams and compliance records.
portal.durantlifts.co.uk / dashboard
Illustrative portal overview
Your portfolio
JC
Portal user
Reports
ReadyRecent activity
Service visit
Report available
Ready
Maintenance job
Status updated
Open
Lift asset
Visit history
View
Compliance record
Documents organised
View
What Durant OS tracks
Every lift asset, every visit, and every action logged for clarity.
Parts and components
Part numbers, replacements, and inventory linked to each lift.
Battery life monitoring
Battery age, lifespan estimates, and replacement planning.
Live lift status
Current status, fault history, and on-site notes after every visit.
Service history
Engineer reports with photos, actions taken, and recommendations.
Compliance tracking
LOLER and safety checks logged with reminders and audit trails.
Emergency backup power status
Battery-backed power supply health with status checks and replacement alerts.
Autodialler phone connection
Line status, test call logs, and emergency contact updates.
Technical database
Manuals, drawings, and controller references searchable in seconds.
Why it matters for property teams
Clear visibility across your portfolio means quicker decisions and fewer surprises.
- Faster diagnostics with a full asset and fault history.
- Better budget planning through parts and battery forecasting.
- Audit-ready reporting for compliance and insurer requests.
- Reduced downtime with proactive maintenance insights.
- One source of truth across sites and property teams.
Get Started
Want a Durant OS walkthrough?
See how the platform supports maintenance, repairs, and compliance across your portfolio.