Maintenance contracts
Basic and comprehensive cover compared, three clear tiers, and a proposal that lists inclusions line by line. For property managers, housing associations and care homes across London and Kent.
Already under contract elsewhere? Get a free contract review before you renew.
Every Durant contract is built on planned preventative maintenance with compliance reporting. The differences between tiers are response speed, visit frequency and depth of reporting, never the standard of engineering.
Just as important is what sits outside cover: misuse damage, major modernisation and pre-existing condemned items are quoted separately, and we say so up front.
The right answer depends on lift age, usage and how predictable you need your budget to be.
Three levels of cover. One standard of engineering. Durant OS included with every tier.
Dependable, compliant cover for stable sites.
Quicker fixes and clearer reporting for higher-usage buildings.
Proactive care for compliance-critical sites that plan ahead.
Full tier detail lives on our lift maintenance and servicing page. London portfolio? See lift maintenance London.
Every contract states response targets in writing. Engineers attend 24/7, trappings take priority, and every visit produces a report the same day in Durant OS: actions, photos, compliance notes and your LOLER countdown in one place.
Locked into a contract that is not performing? We review your current cover line by line, work around your notice period, and take over with a structured handover. Start with a free contract review.
Pricing depends on lift type, usage, access and cover level. Our lift maintenance cost guide breaks down typical UK ranges and what moves the price, so you can sanity-check any quote, including ours.
A basic contract covers planned servicing, safety checks and minor adjustments, with repairs and parts charged separately. A comprehensive contract folds agreed repairs, parts and call-outs into one fixed cost, so budgeting is predictable for higher-usage or compliance-critical sites.
Most contracts exclude misuse and vandalism damage, major modernisation works, and items condemned before the contract started. We list inclusions and exclusions line by line in every Durant proposal, so there are no surprise invoices.
Essential suits stable sites that need dependable, compliant cover. Plus suits higher-usage buildings that need quicker fixes and clearer reporting. Premier suits compliance-critical sites that plan ahead. A short survey of your lifts settles it quickly.
Cost depends on lift type, usage, access and the level of cover. Our lift maintenance cost guide explains the typical ranges and what moves the price up or down.
Yes. We review your current contract, logbooks and lift inventory, agree a start date around your notice period, and issue a takeover report with priorities. Most switches complete without any gap in cover.
LOLER thorough examinations must be independent of maintenance, so they sit alongside the contract rather than inside it. We schedule both so examination findings feed straight into your maintenance plan.
Get Started
Speak with our family run business team and receive a clear scope with transparent pricing.
