The best lift contract is one you forget exists.
We do the planned work. We attend the breakdowns. We file the reports. You hear from us when there's something to know, and not before.
By the numbers
Fewer breakdowns. Real numbers.
The outcomes our clients see, on average.
96%
First-time fix rate
Across routine breakdown call-outs
−67%
Breakdowns per year
Average reduction from 3.9 to 1.3
24/7
Engineer cover
Breakdowns and passenger trappings
46
Service areas
Across London and Kent
Source: Durant OS service records and engineer reports.
What sets Durant Lifts apart
A calm, accountable partner for lift performance, safety, and reporting.
We work with managing agents, facilities teams, and commercial clients who want consistent engineers, honest advice, and clear communication at every stage.
Family run business
Direct accountability from engineers who know your buildings.
Cutting-edge technology
AI-supported insights and live field data help us spot patterns earlier and generate clearer reporting for faster decisions.
Transparent scope
Clear inclusions, exclusions, and priorities before we start.
Compliance-first reporting
Documentation built for audits, insurers, and safety reviews.
24/7 response
Emergency call outs and trappings support when required.
Durant OS reporting
Optional reporting to track visits, notes, and actions.
Google Reviews
What clients say after switching to Durant
Real feedback from property managers who needed quicker answers, cleaner diagnostics, and a lift company that actually follows through.
★★★★★
Emergency repair completed before deadline
We contacted Durant Lifts for an emergency lift repair at our building, including a lift ropes replacement following an insurance report. The team was super helpful, communication was excellent throughout, and they managed to complete the work before our deadline. I can't thank Durant Lifts enough, highly recommend.
★★★★★
Lift back in service within a week
Our North London site had been out of service for most of the year. Durant were professional, responsive, fixed the lift within a week, and the residents are now happy again.
★★★★★
A refreshing change after 10 years
After 10 years using our previous lift company, Durrant have been a refreshing change. Really glad we made the switch.
★★★★★
Truthful diagnostics that saved thousands
Durant got the lift running in a day, backed it up with clear analysis, and helped avoid an unnecessary replacement quote of around £100k.
Explore our services
Maintenance, repairs, call outs, and compliance support.
Lift maintenance
Planned servicing with clear reports and compliance focus.
View maintenance
Lift repairs
Fault resolution with direct engineer attendance.
View repairsLift faults
Diagnostics for recurring issues and safety faults.
View lift faultsEmergency call outs
24/7 response for trappings and critical faults.
View emergency call outsLondon and South East coverage
Local response with consistent engineers across London and Kent.
We cover Greater London and key areas across Kent and the South East.