The best lift contract is one you forget exists.
We do the planned work. We attend the breakdowns. We file the reports. You hear from us when there's something to know, and not before.
What sets Durant Lifts apart
A calm, accountable partner for lift performance, safety, and reporting.
We work with managing agents, facilities teams, and commercial clients who want consistent engineers, honest advice, and clear communication at every stage.
Family run business
Direct accountability from engineers who know your buildings.
Smart technology
AI-supported insights and live field data catch faults earlier.
Transparent scope
Clear inclusions, exclusions, and priorities before we start.
Consistent engineers
The same faces on every visit, so site knowledge stays with your building.
24/7 response
Emergency call outs and trappings response, every day of the year.
Audit-ready reporting
Visit notes, documents, and live job status in Durant OS, ready for audits and insurers.
Why Durant
What working with us looks like day to day
No layers and no chasing. These are the commitments we make to every building we look after.
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A person, not a queue
Call day or night and you reach someone who can dispatch an engineer, not a call centre script.
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Our engineers, never subcontractors
The engineer in your building is on our payroll and answers to the family that runs the company.
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Fixed on the first visit, 96% of the time
We attend with the common parts for your lift type, so routine faults rarely need a second trip.
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Reports you can forward
Every visit is written up in plain English within 24 hours, ready for directors, insurers, and auditors.
Google Reviews
What clients say after switching to Durant
Real feedback from property managers who needed quicker answers, cleaner diagnostics, and a lift company that actually follows through.
★★★★★
Emergency repair completed before deadline
We contacted Durant Lifts for an emergency lift repair at our building, including a lift ropes replacement following an insurance report. The team was super helpful, communication was excellent throughout, and they managed to complete the work before our deadline. I can't thank Durant Lifts enough, highly recommend.
★★★★★
Lift back in service within a week
Our North London site had been out of service for most of the year. Durant were professional, responsive, fixed the lift within a week, and the residents are now happy again.
★★★★★
A refreshing change after 10 years
After 10 years using our previous lift company, Durant have been a refreshing change. Really glad we made the switch.
★★★★★
Truthful diagnostics that saved thousands
Durant got the lift running in a day, backed it up with clear analysis, and helped avoid an unnecessary replacement quote of around £100k.
Where to go next
The services clients use most, and the pages that show how we work.
Core services
What we can take on for you
Get to know us
See how we work before you commit
London and South East coverage
Local response with consistent engineers across London and Kent.
We cover Greater London and key areas across Kent and the South East.
Popular areas
Talk to Durant
Speak to the people who do the work.
Call and you reach our office, not a call centre. Tell us about your lift and you will have a straight answer the same day.