Family run business
Direct accountability with engineers who know your building.
Family run lift company built on engineering
We are a family run business that loves lifts and takes pride in keeping buildings moving safely.
That passion shows in the detail: clear scope, direct accountability, and reporting you can use.
- Family run business
- Direct engineer contact
- No subcontracting
- London and South East coverage
Our story
We built the company we wished existed.
Years in the lift trade showed us what really keeps buildings stuck: bad communication, slow callouts, and lifts out of service for weeks at a time.
Durant Lifts is built to fix that. Family run, engineering-led, and now using AI and live monitoring to keep lifts running and clients in the loop.
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01
What we saw
Calls left unanswered. Engineers who took days to attend. Lifts out of service for weeks. Building managers chasing answers no one had.
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02
What we learned
Most lift problems aren’t engineering ones. They’re communication ones. Buildings stay stuck because nobody owns the next step.
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03
What we built
A lift company organised around fast response and clear reporting. Engineers who turn up when they say, and updates that reach you before you have to chase.
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04
What we’re building now
Live monitoring on every lift we maintain. AI watches the data from each unit, flags faults before tenants notice, and makes every PPM visit smarter than the last.
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05
What stays the same
Communication is the work. Lifts back in service fast, status you don’t have to chase, and reports that match what we actually did. That’s the standard, no matter how we grow.
Built around long-term relationships
We stay small on purpose so clients are never a number.
Managing agents and facilities teams choose us because they want consistent engineers, clear decisions, and calm delivery.
What this means for you
- Familiar engineers who know your lifts and access
- Quicker decisions without head office delays
- Clear reporting after every visit
- Advice focused on safety and lifecycle value
The advantages of a small company
Big enough to handle complex sites, small enough to care.
We keep communication direct and the process simple. You get real engineers, practical advice, and a team that takes responsibility for the outcome.
Consistent engineers
Familiar faces who understand the history of your lifts.
No subcontracting
All work is delivered by our own team.
Transparent scope
Clear inclusions, exclusions, and priorities before we start.
Fast scheduling
Lean team, quicker responses, and straightforward planning.
Engineering passion
We love lifts and it shows in the care we take on site.
Small company vs big providers
Less distance between you and the people doing the work.
With Durant Lifts
- Direct access to decision makers
- Clear reporting tailored to your building
- Continuity of engineers and site knowledge
- Practical advice without unnecessary upsell
With larger providers
- Multiple hand-offs and longer response chains
- Generic reporting and rigid processes
- Higher staff turnover and less continuity
- Sales-led recommendations and add-ons
Explore our services
Maintenance, repairs, call outs, and compliance support.
Lift maintenance
Planned servicing with clear reports and compliance focus.
View maintenanceLift repairs
Fault resolution with direct engineer attendance.
View repairs
Lift faults
Diagnostics for recurring issues and safety faults.
View lift faultsLOLER inspections
Compliance checks with documented outcomes.
View LOLER inspectionsLondon and South East coverage
Local response with consistent engineers across London and Kent.
We cover Greater London and key areas across Kent and the South East.