Planned maintenance
Scheduled servicing timed to suit residents, with clear notices and safe reinstatement after every visit.
Residential Block Lift Maintenance
Keep apartment and residential block lifts safe, reliable and available for residents, with maintenance planned around the people who live there.
Resident-friendly visits, fast breakdown response, and clear notices across London, Kent and the South East.
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- Resident-friendly maintenance windows
- 24/7 entrapment and breakdown response
- LOLER inspections and reporting
- Clear notices for residents
Lift cover built around residents
Planned servicing, fast response, and compliance for the people responsible for the block.
Compliance support
LOLER coordination and reporting for freeholders, RMCs and managing agents.
Fast breakdown response
24/7 attendance for breakdowns and trappings, so residents are never stuck for long.
How we work in your block
Maintenance that respects the building and the people in it.
- Maintenance windows that suit the building
- Clear notices before planned works
- Safe reinstatement and clean handover
- Calm, professional engineers on site
- Out-of-hours response for entrapments
For the people responsible
Reporting and contact that suits block management.
- Managing agents and RMC directors
- Freeholders and leaseholders
- Block management teams
- Reporting for section 20 and audits
- One point of contact for the block
What we look after
The systems that keep a block moving.
- Passenger lift safety and ride quality
- Doors, locks and safety edges
- Alarms, intercoms and autodiallers
- Levelling and control faults
- Emergency lighting and battery back-up
Reporting you can rely on
Visibility for the people accountable for the building.
- LOLER reports and maintenance logs in Durant OS
- Condition notes and remedial priorities
- Records ready for section 20 and audits
- One named point of contact for the block
- Clear quotes before any chargeable work
Related services
Keep residential block lifts safe and available across London and the South East.
- Lift maintenance contracts for planned servicing.
- Lift repairs for breakdowns and fault finding.
- Emergency call-outs for urgent attendance.
- Trappings response for passenger release.
- Passenger lifts for type-specific support.
Residential block lift FAQ
Answers on residents, entrapments, reporting and major works.
Do you work around residents?
Yes. We plan visits to suit the building, give clear notices, and reinstate the lift safely after every visit.
What happens if someone is trapped in the lift?
We provide 24/7 trappings response. Call us and an engineer is dispatched to release passengers safely as a priority.
Who do you report to in a residential block?
We report to managing agents, RMC directors or freeholders, with logs and LOLER documentation available in Durant OS.
Can you help with section 20 or major works?
Yes. We provide clear surveys, quotes and condition reports suitable for section 20 consultation and planned modernisation.
Do you cover older lifts?
Yes. We maintain and repair lifts of every age and manufacturer, and can advise on modernisation when repairs no longer make sense.