Fewer lift breakdowns. Faster fixes. Clear accountability.

For managing agents and facilities teams who need reliable maintenance, transparent reporting, and engineers that take ownership.

Trusted Reviews

5.0/5

Speak with an engineer

Performance stats that matter to property teams

Real outcomes across maintenance contracts, breakdown response, and portfolio coverage.

-67%

Breakdowns per year

Average reduction from 3.9 to 1.3

96%

First-time fix rate

Across routine breakdown call-outs

24/7

Emergency support

For breakdowns and passenger trappings

Service areas

Across London and Kent

Data source: Durant OS service records and engineer reports.

What sets Durant Lifts apart

A calm, accountable partner for lift performance, safety, and reporting.

We work with managing agents, facilities teams, and commercial clients who want consistent engineers, honest advice, and clear communication at every stage.

Family run business

Direct accountability from engineers who know your buildings.

No subcontracting

We deliver the work ourselves so communication stays clear.

Transparent scope

Clear inclusions, exclusions, and priorities before we start.

Compliance-first reporting

Documentation built for audits, insurers, and safety reviews.

24/7 response

Emergency call outs and trappings support when required.

Durant OS reporting

Optional reporting to track visits, notes, and actions.

How we work

A consistent process that keeps your team informed.

From first contact to final reporting, we keep the process simple and documented. See the full process.

Survey & plan

We review access, usage, and risk to shape the scope.

Deliver & test

Work completed safely with testing before handover.

Report & support

Clear reporting, priorities, and next steps after each visit.

Explore our services

Maintenance, repairs, call outs, and compliance support.

Lift maintenance

Planned servicing with clear reports and compliance focus.

View maintenance

Lift repairs

Fault resolution with direct engineer attendance.

View repairs

Lift faults

Diagnostics for recurring issues and safety faults.

View lift faults

Emergency call outs

24/7 response for trappings and critical faults.

View emergency call outs

London and South East coverage

Local response with consistent engineers across London and Kent.

We cover Greater London and key areas across Kent and the South East.

View all areas we cover