Safety and compliance
Safe systems of work, LOLER-aligned reporting, and clear defect notes.
Our mission: safe, reliable lift care
Family run lift engineers delivering maintenance, repairs, emergency call-outs, and compliance support across London, Kent and the South East.
We focus on safety, transparency, and long-term partnerships with property teams.
Our mission
Keep people moving safely with lift maintenance and repairs done properly.
We are a family run business passionate about lifts and engineering. Every visit is planned, every repair is tested, and every report is clear.
What it means for your building
- Safety-first servicing aligned with LOLER requirements
- Direct engineer attendance and accountable delivery
- Clear reporting and recommendations after every visit
- Transparent scope and pricing with no subcontracting
Commitments we hold ourselves to
Professional standards that guide every maintenance visit and repair.
Transparent communication
Clear updates, practical recommendations, and no unnecessary upselling.
Reliable outcomes
Safe reinstatement, reduced downtime, and dependable follow-through.
Family run, passionate about lifts
We love what we do, and we treat every site with respect.
Our engineers take pride in clean workmanship, careful diagnostics, and long-term relationships with managing agents and facilities teams.
- Direct engineer attendance and clear accountability
- Flexible support for managing agents and facilities teams
- Calm communication with residents during call-outs
- Honest advice focused on safety and value
How we deliver the mission
A simple, structured process that keeps your lift compliant and reliable.
Listen and plan
We gather fault details, access requirements, and lift history.
Attend and diagnose
Engineers attend on site for maintenance, repairs, or emergency response.
Test and reinstate
Safety checks and functional testing before handover.
Report and follow up
Clear reporting, recommendations, and next-step planning.
Local coverage with fast response
Lift maintenance, repairs, and call-outs across London, Kent and the South East.
We support commercial, residential, and mixed-use sites with consistent service standards.
Key service areas
- Greater London boroughs
- Kent including Medway, Dartford, Maidstone, and Tunbridge Wells
- South East regional coverage for property portfolios
Services aligned with our mission
Maintenance, repairs, and compliance delivered with the same standards.
- Lift maintenance contracts with PPM servicing and compliance checks.
- Lift repairs for breakdown response and safe reinstatement.
- Emergency call-outs for critical faults and trappings.
- LOLER inspections for independent compliance reporting.
- Lift faults guide for diagnostics and recurring issues.
Our mission FAQ
Short answers about our values, coverage, and delivery.
Are you a family run lift company?
Yes. Durant Lifts is a family run business focused on honest advice, clear reporting, and reliable lift care.
Do you subcontract lift maintenance or repairs?
No. Work is delivered by our in-house engineers with direct accountability and consistent standards.
Which areas do you cover?
We cover London, Kent and the South East for lift maintenance, repairs, and emergency call-outs.
What types of lifts do you work on?
We support commercial, passenger, and goods lifts with maintenance, repairs, diagnostics, and compliance reporting.
Do you offer 24/7 call-outs?
Yes. We provide 24/7 emergency call-out response for breakdowns and passenger trappings.