-58%
Average reduction from 2.6 to 1.1 repeat incidents per lift each year
Lift Repairs London & Kent
24/7 breakdown response with direct engineer attendance.
We diagnose faults quickly, carry common parts, and keep commercial, passenger, and goods lifts moving across London, Kent and the South East.
Prefer WhatsApp? Message us 24/7.
- 24/7 call outs and trappings
- Direct engineer attendance
- No subcontracting
- London, Kent and South East coverage
Repair outcomes that protect uptime
Big-picture repair performance for managing agents and facilities teams.
94%
Fault source identified on the first engineer attendance
3.2h
Priority faults returned to safe operation in a single repair window
Data source: Durant OS service records and engineer reports.
Lift equipment we work with
Experienced across a wide range of lift brands and controllers.
Request a lift repair
Tell us the issue and we will confirm the next steps quickly.
Direct engineer attendance, clear reporting, and a focus on safe reinstatement for commercial, passenger, and goods lifts.
Prefer email? Use the form and we will call you back.
Send a repair request
What happens next
Clear handover, fast diagnosis, and practical follow-through.
-
Fault review and access check
We review the fault details and confirm access requirements.
-
On-site engineer diagnosis
An engineer attends and diagnoses the issue.
-
Repair and reporting handover
We repair where possible and share clear reporting.
Client fit
Who we support
Commercial lift repairs and lift breakdown response for sites that need uptime.
- Commercial buildings with high traffic
- Residential blocks and mixed-use sites
- Facilities teams managing multiple lifts
- Sites with recurring faults or downtime
Why us
Why Durant Lifts
Direct engineer contact and calm, professional reporting.
- Repairs by a family run business with no subcontracting
- Clear updates for managing agents and residents
- Focus on safe, lasting fixes
- 24/7 emergency response available
Common lift faults we fix
Call a lift engineer when you see issues like these.
Read more in our lift faults guide for issue-specific diagnostics.
- Lift autodialler or lift emergency phone not working
- Door operator faults causing lift doors to stay open
- Door lock faults (doors not proving closed / lift will not run)
- Drive faults or inverter trips
- Lift levelling issues and uneven stopping
- Lift intercom fault and cab communication issues
- Lift fault finding engineer support for recurring breakdowns
Lift repairs FAQ
Quick answers for lift repairs, breakdown response, and reporting.
What types of lift repairs do you cover?
We cover commercial, passenger, and goods lift repairs, including fault finding and breakdown repair to reduce downtime.
Do you offer emergency response?
Yes. 24/7 emergency lift repair is available across London and the South East.
Do you subcontract repairs?
No. Repairs are handled by our family run business with direct engineer accountability.
What information should I include in a repair request?
Include the lift location, type, a description of the fault, any error codes, and the best contact number.
How quickly can an engineer attend?
We aim to attend as fast as possible based on safety risk and access. Emergency call outs are prioritised 24/7.
Do you carry common lift parts?
Yes. We carry common parts and tools to complete many repairs on the first visit where possible.