Missed PPM visits
No-shows and rushed checks leave you chasing updates and managing risk on your own.
Stop chasing your lift maintenance provider.
Reliable PPM visits, fast call-outs, and compliance-ready reporting across London, Kent and the South East.
Durant Lifts is a family run team with direct engineer attendance, clear documentation, and accountability on every visit.
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- PPM visits that actually happen
- Direct engineer attendance
- Clear LOLER and compliance reporting
- London, Kent and South East coverage
Request a lift maintenance takeover
Tell us your portfolio and the issues you are facing. We will respond with a clear takeover plan.
We review your current contract, logbooks, and lift list, then confirm the visit schedule and compliance steps.
- Single point of contact and direct engineer attendance.
- Clear visit reports, actions, and compliance notes after every visit.
- 24/7 response for trappings and urgent failures.
Request a takeover call back
When maintenance slips, you carry the risk
Missed visits and vague reporting lead to compliance gaps, resident complaints, and avoidable downtime.
Slow response and downtime
Tenants feel every hour of downtime. Delays damage trust and push you into emergency mode.
Unclear compliance reporting
Unstructured notes make it difficult to prove compliance or plan budgets for repairs.
No accountability
Subcontracted engineers and shifting responsibility slow everything down.
Why switch
Why property managers choose Durant Lifts
A smaller, accountable team with clear reporting and dependable attendance.
- Direct engineer attendance with no subcontracting.
- Clear visit reports with actions, priorities, and compliance notes.
- Responsive call-outs and trappings support, 24/7.
- Trusted across commercial, residential, and mixed-use sites.
Takeover plan
We make the switch easy
Fast onboarding with a clear handover and a structured visit schedule.
- Review your current contract, logbooks, and lift inventory.
- Agree a visit schedule aligned to usage and risk.
- Issue a takeover report with priorities and compliance actions.
- Provide a dedicated contact for updates and approvals.
Full lift support in one plan
Maintenance, repairs, call-outs, and compliance delivered by the same accountable team.
Planned maintenance
PPM visits, testing, and proactive reporting to prevent failures.
Repairs and diagnostics
Fast fault finding and repair support to restore safe operation quickly.
24/7 emergency call-outs
Trappings and urgent failures handled by on-call engineers.
Compliance support
LOLER coordination and reporting to keep your lift compliant.
"Durant Lifts were fast, reliable, and honest. Would definitely recommend."
Sam Stewart, Property Manager.
Compliance-led and SafeContractor approved
Every visit is documented with clear actions, priorities, and compliance notes so you can evidence the standard of care.
- LOLER, PUWER, and lift safety best practice built in.
- Clear reporting after every visit, not vague notes.
- Family run team focused on accountability and response.
SafeContractor accredited
Independent audits of health and safety, competence, and insurance.
Annual SafeContractor assessments validate our RAMS, training records, and systems. It gives your stakeholders confidence that every visit is delivered to a proven standard.
- Documented risk assessments and method statements.
- Training records for working at height, electrical safety, and manual handling.
- Evidence of inspections, toolbox talks, and close-out actions.
What happens next
- Share your lift list, site access notes, and current provider details.
- We build a takeover plan with a visit schedule and compliance actions.
- Engineers attend and report after every visit with clear next steps.
- Ongoing support for maintenance, repairs, and urgent call-outs.
Coverage and response
Responsive lift support across London, Kent and the South East.
- 24/7 call-outs and trappings response.
- Planned maintenance schedules aligned to lift usage.
- Direct engineer attendance with clear updates.
- Support for single buildings or multi-site portfolios.
Operating areas
London and the South East, including:
Greater London
Kent
Surrey
Essex
Hertfordshire
Berkshire
Sussex
Maintenance takeover FAQ
Clear answers for property managers switching providers.
How does switching provider work?
We review your current contract, lift list, and access requirements, then agree a handover plan and visit schedule with clear reporting.
Can you take over mid-contract / at renewal?
Yes. We can align with renewal dates or notice periods, and plan an orderly handover so service continues without gaps.
What happens if we don't have logbooks / history?
We can start new logs and build the history from the first visit, capturing asset details, condition notes, and compliance actions.
Can you support LOLER remedials and close out defects?
Yes. We coordinate inspections, quote remedials, and provide evidence to close out actions once completed.
What's included in planned visits vs repairs/call-outs?
Planned visits cover scheduled checks, lubrication, safety testing, and reporting. Repairs and call-outs are reactive and quoted based on the fault.
Typical mobilisation times and first-visit process?
Mobilisation depends on access and documentation, but we can move quickly once details are confirmed. The first visit captures asset data, immediate risks, and the ongoing visit plan.
Ready to replace your maintenance provider?
Tell us your sites and we will send a takeover plan that restores confidence and compliance.